Who we are
In these terms, “we” means Our Legendry LLC, a family-history service based in New York. “You” means anyone who uses our website or app. By creating an account or making a purchase, you agree to these terms and to our privacy policy.
Your account
An account is free. It lets you share with your family and read what they share.
You must be at least 13 to have an account, and at least 18 to make a purchase. If you are under 18, a parent or guardian must agree to these terms for you.
Use your own account and keep your sign-in to yourself. Keep your email address up to date: it is how you sign in and how we reach you.
Your family’s space
Each family has its own private space. The person who starts it looks after it: they invite relatives, can remove members, and can hand this role to another relative.
Everyone in a family’s space can see what is shared there, including what relatives share about living people. Share with care, and respect your relatives’ wishes.
A family member can share a released story and its pictures by a link that anyone can open without an account; the link does not open the rest of the family’s space.
Your family’s space is for the relatives you invite and the Legendry staff working on its history. Our researchers use the “Legendry staff” account in your member list to research, write, check the work and help you.
You can belong to more than one family with the same account.
Our research and writing
Families may contribute before paying. The initial family purchase activates service research and writing; contributions alone do not commission additional work.
Before you buy, we describe what the purchase includes. We begin once your family has agreed where to start.
Our Legendry is an AI-led research and storytelling service grounded in family evidence. Research draws on records, archives, published sources and family contributions. The stories distinguish documented evidence, family memory and uncertainty. Human or professional review is included only where the purchase expressly says so.
Research cannot promise to find everything. Records can be missing, damaged or wrong, and some questions have no answer.
Research sometimes uncovers something unexpected or painful. We never hide a documented fact, and we never spring one on you: we tell you privately first, with the evidence.
If we get something wrong, tell us. We correct our own mistakes at no charge.
Purchases and refunds
Orders and payments. Our Legendry is in private beta. This website does not yet accept orders or payments.
The initial family purchase includes initial research, organizing and connecting family material, ten stories (three on the first day, then a new one every other day), a private family space and first-year hosting.
Additional packs include ten stories and the research, verification and writing needed to develop them. Families select ideas or request curation. A suggested idea may need research and writing after purchase; it is not necessarily a completed story.
Invited relatives can contribute and share purchased stories within the family’s permissions without separate seat charges. Each purchase covers its stated scope, not unlimited ongoing research or all future stories.
Purchases are made on the website with the same account used in the app. The price, applicable tax, included work and order conditions are presented before payment.
Hosting after the included first year is optional and does not renew automatically. Hosting covers the family’s online space, not additional commissioned stories or heirlooms.
A family’s space is kept for a year from the day it starts, and for each year a purchase or renewal covers. A month before a year ends, we write to remind you. If it ends without a purchase or renewal, we delete the space 90 days later, just as if your family had asked us to; each person’s own account stays.
Your family purchase
Changed your mind? Tell us within 24 hours of buying and we will refund it in full. After that, the research is under way and cannot be refunded. A refund ends the service: the stories and research we prepared are removed from your family space. Everything your family shared (photos, documents, memories) stays yours to keep, download or delete, and you are welcome back at any time. If a payment is reversed through your bank instead, the same applies.
How your stories work
Your stories are written from the records, sources and family memories available to us. Records can be missing, damaged or wrong, and families often know things no record shows, so we show what is documented, what is family memory and what is uncertain, and we do not promise that every detail is certain. Your stories are never finished the way a printed page is: as your family shares memories, photos and corrections, we revise them. That is part of the service, at no extra charge.
Story packs
If you change your mind about a pack, we refund the stories in it that have not been released yet. Stories already released stay with your family and are not refunded.
Heirlooms
Each heirloom is made for your family. You can cancel for a full refund until you approve its final proof. After that it goes into production and cannot be refunded. If it arrives damaged or faulty, we replace it at no charge.
Gifts
A refund goes to the person who paid, under the same rules as above.
Delivery
Digital stories are delivered through Our Legendry. Printed heirlooms are planned; available editions, shipping destinations, costs and estimated delivery times will be shown before ordering.
How to ask
Email hello@ourlegendry.com. Refunds go back to the card you paid with and usually appear within 5 to 10 business days. Nothing here limits rights the law gives you.
Gifts
You may give the initial family purchase, sponsor an additional story pack for a family, or commission an heirloom. Each gift covers the work described for that purchase.
A gift does not give the purchaser access to the recipient’s family space. Access requires an invitation to that family.
Gift delivery and redemption conditions belong to the individual order.
Heirloom editions
Heirlooms are separately priced commissions. Each includes the research, writing, design and physical production described for its subject and format.
The edition’s order specifies its included work, format, materials, binding, number of copies, price, delivery estimate and proof-review process. Additional copies are distinct from the original creative work.
Using Our Legendry fairly
Do not try to enter a family’s space that is not yours, or to get into our systems. Do not use Our Legendry to harass anyone or to share material that is unlawful. Do not copy the service or collect material from it with automated tools.
If someone breaks these rules, we may remove material or suspend their account. We will say why, unless the law or someone’s safety prevents it.
Leaving
You can delete your account at any time in the app, in your account settings. We then remove your sign-in and contact details straight away. What you shared stays in your family’s history, shown as from “A family member”. If you would like something you shared removed, ask us before you go.
The person who looks after a family’s space can ask us to delete the whole space.
For help with your family’s material or a copy of your information, contact us.
Our responsibility
We work hard to be accurate, to keep Our Legendry running and to keep your material safe. But family history involves interpretation, and no service is perfect, so we provide Our Legendry as it is.
As far as the law allows, we are not responsible for indirect losses, and our total responsibility to you is limited to what you paid us in the twelve months before the problem. Nothing in these terms takes away rights the law gives you that cannot be taken away.
The app comes from Apple’s App Store, and Apple’s standard terms for apps also apply to it. Apple is not responsible for Our Legendry or for purchases made on our website.
The laws of the State of New York govern these terms. Disputes will be heard in the courts of New York, unless the law where you live gives you the right to use your own courts.
Changes and contact
If we change these terms in a way that matters, we will tell you by email or in the app before the change takes effect.
Questions about these terms? Write to us at hello@ourlegendry.com or call (518) 219-7653.